Principles of Total Quality Management, Monitoring and Evaluation in Health care discussed in Five day International Public Health Management Development Program in PGIMER, Chandigarh
Chandigarh, 19 December (Sky Hawk Times Bureau) On the fourth day of International Public Health Management Development Program being held in School of Public Health, PGIMER, Chandigarh. Dr Jeetu Lal Meena, State Quality Assurance Medical Officer, DOHFW, Govt of Gujarat deliberated on Quality Management System in Hospital and Quality Standards for Public Hospitals. With his work on quality management in state of Gujarat, he gave an in-depth understanding on quality improvement, accreditation, quality assessment, quality assurance, quality audit and quality indicators in improving health facilities of country. Dr. Sonu Goel, Associate Professor, School of Public Health, PGIMER, Chandigarh and Program Director took a session on Monitoring and Evaluation. In this session concept of monitoring and evaluation in the context of health program implementation and steps about how to monitor and evaluate a national program were discussed with examples from current national health programme. This session will enhance participants’ skills in effective evaluation of current practices and programmes in their respective health care setting. Dr. Satya Ranjan Lenka, WHO Country Office, briefed audience about the Theories of Change (TOC) for Monitoring and Evaluation. With an example from Primary Health Centre Enhancement Project where provision of HIV/AIDS services at PHC were done by placing contractually recruited Nurse Practitioners (NP) components of TOC, development of TOC and its benefits were explained. All sessions were supported with relevant case studies, short informative videos and associated management games.
A management game was organized at Sukhana Lake in the evening where in the participants had to raise funds for an Orphange “Balniketan” based in Chandigarh by means of selling the painting made by Orphanage children. Through this participants learned principles of team work, communication, shared vision, coordination and conscientiousness towards society.